Melbourne Web Design & Development

Websites to help your business thrive

GoldenWeb helps small to medium-sized businesses with quality website design services.

I have a question for you.  It may be a weird question for me to ask given what I do for a living, but…what is the point of paying a “website designer” for a website? Is it worth it?

Do you even need a website? Maybe you already have one, but it doesn’t seem to achieve much.

Can’t you just outsource a cheap one…or just use social media? Or even DIY, using one of those standard templates. It is 2023 after all.


I’m Caroline Golden, the founder of GoldenWeb, a boutique Melbourne web design company.

How important is getting a professionally designed website for your business? Well… when was the last time you used anything other than Google to find a business? From your kid’s music or sports lessons, to researching holidays, to buying a house. Everything is online.

But you don’t just need “a website”. You need a converting website. A website that leaves your competitors in the dust. One that leaps to the top of the search engines, and has your clients buying and booking, telling their friends, and coming back for more. Not a website that looks like everyone else’s boring Squarespace or Wix template, that doesn’t bring in clients. One that reflects YOU.

My passion is helping small to medium local businesses create websites that don’t just look good, but are user-friendly and most importantly, convert visitors into clients.

I have over 25 years of experience working on websites across the corporate, government, small business, non-profit, and education sectors. (You can check me out on LinkedIn if that’s your scene).  I’ve worked on some really major websites. But what I love the most is helping small businesses and sole traders take on the “big guys”. I guess it’s my competitive spirit…or maybe it’s because my footy team was so bad for so long (ask me)…but I genuinely want to see your business succeed. That’s what makes GoldenWeb different from a larger digital agency. I work with a smaller number of clients so I can provide highly personalised attention and service. When you sign on with me, your business becomes my business.

I have recently engaged golden web to build me a new website the service provided top to bottom and quality of my site was excellent i would encourage anyone that is looking to use golden web for an new web site to do so extremely easy to work with As i have an existing web site also which was built by another company which i have had issues with golden web has promptly fixed all the issues and we are now using there monthly service to maintain the site overall great service

Highly recommend Golden Web. Couldn't be happier with the new MediRecruit website. Fantastic service and very reasonably priced.

Caroline undertook an SEO audit on our website. She was an absolute pleasure to work with and open and up-front about the entire process. In a world with a lot of black-hat SEO types - her approach was refreshing and really tailored to what we wanted to achieve and what we were capable of doing with the resources available to us. Not only that but we've implemented only a small handful of her recommendations so far, and the results have been outstanding. I could not recommend her more highly!

I had the pleasure of working with Caroline at Golden Web, and I couldn’t be happier with the results! Caroline came highly recommended by another satisfied client, and I can see why. Compared to other developers I’ve worked with, Caroline was professional, personable, and always on time. Her pricing was competitive, and she had an excellent ability to take my ideas and turn them into exactly what I wanted. My website is now exactly as I visualised it, and I couldn’t be more thrilled with the outcome. Thank you so much, Caroline!

Could not be happier with this service. Communication was excellent. GoldenWeb really took the time to ensure an understanding of what I wanted from my website, and to deliver in full, while suggesting improvements that I hadn't considered. Would recommend to anyone requiring a professional website.

Caroline from GoldenWeb guided us through our website redesign with clarity, patience and skill, helping us to understand our options and explaining the process at every step. We would highly recommend GoldenWeb for all your website needs

Pleasure to work with real experts that have a solid understanding of web front and back end requirements. Superbly creative and fun! Makes my job a whole lot easier. Would highly recommend to any business!

HIGHLY RECOMMEND. I was dreading having to find someone new to overhaul our outdated site. I took a chance on Caroline from a google search. She was patient, efficient, completed the site by a tight deadline, offered different options and respected the fact that sometimes we didn't know how to answer a question until we'd seen examples, which she provided. Caroline brought our attention to various optional additional features that could enhance the functionality of the site as well as draw more users to the site, but didn't push anything unnecessary. Overall a pleasant experience and our needs have been met beyond expectation.

Great and responsive service. We're better off for it!

My second website from GoldenWeb. New business: new website. Caroline always nails it with exactly what I need. Great sleek design and functionality without the BS so many web designers throw at you. Highly recommend.

GoldenWeb websites are spot on. They don't just look pretty, although they are presenting information in a visually appealing and cohesive way. They are also expertly designed to work hard behind the scenes, so they're drawing more traffic while capturing and engaging new business. Working with Caroline is straightforward and easy. I highly recommend!

I can't speak highly enough of Caroline and her work. Caroline has revamped my old website for my psychology practice and has made it amazing. She was very easy to work with, she replied very promptly to all emails and checked with me constantly about the changes she was making. I am recommending her to everyone I know!

I have really enjoyed working with Caroline at Goldenweb on the design of my new website. She has been very patient with me and assisted with many of the things I find tedious and time consuming for those of us less tech savvy. She has been persistent with deadlines and reminding me when things needed to be addressed. I have felt I was in good hands and she knew what she was doing at each step of the way. I highly recommend her services to those wishing to find a great new website designer (and she is also very nice~ bonus!) G. Mansur

Caroline was very helpful in assisting a first timer to create a website, and continues to work her magic behind the scenes so I can concentrate on the things I am better at. I recommend her services.

Caroline is patient, attentive to client needs and requirements and a creative genius. She is thorough and listens to clients along with being willing to work with feedback to make necessary changes as required. She has a wealth of experience in this field and is efficient at finding practical solutions. Goldenweb provides a comprehensive service and the end results are well worth it! We love our new website, thank you Caroline and Goldenweb- highly recommend!

I came to Caroline with a website which had a host of technical and functional issues. She managed to rectify every problem I had in rapid time for just a small percentage of the cost and complication I had been quoted by every other web developer. Would happily recommend her for all your technical and aesthetic website needs.

Caroline has the great ability to quickly scope the needs for your website build/update, then offer ideas, budget options and implement them with minimum fuss. I found she was very fast to get back to me. I wouldn't hesitate to recommend Golden Web to anyone wanting a new website or a refurbishment as I did.

I came to Caroline with an absolute mess of a website that had been put together by a couple of guys that clearly had no idea of what they were doing. Within 24 hours Caroline had done her magic on it and turned it into a professional, aesthetically pleasing, smoothly functioning site I'd been hoping for. She literally saved me. I highly recommend GoldenWeb.

I used Caroline's services to help rebuild my small business website onto Wordpress, and to then help me with improving SEO. The site she has built looks and works fantastically, and I am already seeing the benefits in terms of increasing traffic. She has a very comprehensive approach, and spends a lot of time to think through all the angles. I get a very quick response from her whenever I need to make changes. I couldn't recommend her any more highly.

Very flexible and helpful service.

I honestly can’t recommend Caroline at GoldenWeb highly enough! Our old website was dated, clunky and in need of a complete overhaul. The new website Caroline created is clean, modern and user friendly and we couldn't be happier with the results and ongoing service/support she has provided.

As a newbie to website design, GoldenWeb provided an efficient, seemless and affordable service. The communication throughout was excellent. Thoroughly recommend.

After several bad experiences with other digital marketers, we are so happy to have found Caroline. We're experiencing fantastic results already in such a short time. Long term customers for sure.

Fast professional service. Great advice and commitment to produce the best website for my business!

The small NFP I help manage engaged GoldenWeb to take over the management of our existing website. It required a lot of updating, new domain hosting, and a complete overhaul of our mailing system. We are so much happier with the new management GoldenWeb provides. They are very quick to action the updates we request and also provided guidance on how best to format the page overall. It has been a relief knowing our site is now being properly managed.

How I can help you

New website design & development

Don’t have a website? It’s all good. I can build a website for your business that explains what you do, reflects your business values and personality, and converts your visitors into customers.

Need a little extra magic? 

I work with a hand-picked team of 100% Australian based web developers, PPC (ad) experts, graphic designers, branding experts, photographers and copywriters to elevate your online marketing, add star quality to your website and set you apart from your competition.

Already have a website but need some help with it? 

If you have a website already but it’s not boosting your business as it should, I can help. Maybe it needs a refresh, but you don’t have the time, inclination or ability to become a quasi-web nerd. Maybe (shock, horror) your time is actually better spent doing what you do best – running your business?! 

Leave it to me. I provide website maintenance, care plans and support, as well one-off “rescue” work to fix your site when it’s broken or misbehaving!

 If you have any questions or would like to chat more about ways your website could better boost your business, please feel free to reach out. I’m always happy to help.

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What services do you need?*

Website Design & Development

Tell the world about your business with a brand new, modern, mobile-responsive website.

Website Help - S.O.S

Is your current website in need of a little TLC? I can help get it up to scratch, update its content and make sure it's running smoothly.

Website Maintenance

Sign up for a website care plan to keep your site safe, secure and up to date, with regular plugin updates, backups, WordPress core updates, malware scanning and more.

Search Engine Optimisation (SEO)

Help your website rank in search results so you can attract new customers and clients.