melbourne web design & development

Website Design

GoldenWeb helps small and medium businesses by creating high-performing WordPress websites that accelerate business growth.

Who I help

Did you know…

  • 90% of people use the internet to find local businesses.
  • 35% of small business owners feel that their services are too small to have a website – meanwhile their competitors are getting online and winning their customers…
  • Small businesses that have websites report that their websites have contributed as much as 25% growth to their business


59% of Australian small businesses do not have a website!

There is clearly a huge opportunity here for you and your business.

I have recently engaged golden web to build me a new website the service provided top to bottom and quality of my site was excellent i would encourage anyone that is looking to use golden web for an new web site to do so extremely easy to work with As i have an existing web site also which was built by another company which i have had issues with golden web has promptly fixed all the issues and we are now using there monthly service to maintain the site overall great service

Clare Jones
January 4, 2024

Highly recommend Golden Web. Couldn't be happier with the new MediRecruit website. Fantastic service and very reasonably priced.

December 6, 2023

Caroline undertook an SEO audit on our website. She was an absolute pleasure to work with and open and up-front about the entire process. In a world with a lot of black-hat SEO types - her approach was refreshing and really tailored to what we wanted to achieve and what we were capable of doing with the resources available to us. Not only that but we've implemented only a small handful of her recommendations so far, and the results have been outstanding. I could not recommend her more highly!

Alana Mitchell
October 27, 2023

I had the pleasure of working with Caroline at Golden Web, and I couldn’t be happier with the results! Caroline came highly recommended by another satisfied client, and I can see why. Compared to other developers I’ve worked with, Caroline was professional, personable, and always on time. Her pricing was competitive, and she had an excellent ability to take my ideas and turn them into exactly what I wanted. My website is now exactly as I visualised it, and I couldn’t be more thrilled with the outcome. Thank you so much, Caroline!

Chuck McKenzie
October 16, 2023

Could not be happier with this service. Communication was excellent. GoldenWeb really took the time to ensure an understanding of what I wanted from my website, and to deliver in full, while suggesting improvements that I hadn't considered. Would recommend to anyone requiring a professional website.

Jessica Tatham-Thompson
September 18, 2023

Caroline from GoldenWeb guided us through our website redesign with clarity, patience and skill, helping us to understand our options and explaining the process at every step. We would highly recommend GoldenWeb for all your website needs

Jen Lau
June 29, 2023

Pleasure to work with real experts that have a solid understanding of web front and back end requirements. Superbly creative and fun! Makes my job a whole lot easier. Would highly recommend to any business!

Sophie Kesoglidis
February 18, 2023

HIGHLY RECOMMEND. I was dreading having to find someone new to overhaul our outdated site. I took a chance on Caroline from a google search. She was patient, efficient, completed the site by a tight deadline, offered different options and respected the fact that sometimes we didn't know how to answer a question until we'd seen examples, which she provided. Caroline brought our attention to various optional additional features that could enhance the functionality of the site as well as draw more users to the site, but didn't push anything unnecessary. Overall a pleasant experience and our needs have been met beyond expectation.

Great and responsive service. We're better off for it!

Warwick Field
December 6, 2022

My second website from GoldenWeb. New business: new website. Caroline always nails it with exactly what I need. Great sleek design and functionality without the BS so many web designers throw at you. Highly recommend.

Kate Willson
September 13, 2022

GoldenWeb websites are spot on. They don't just look pretty, although they are presenting information in a visually appealing and cohesive way. They are also expertly designed to work hard behind the scenes, so they're drawing more traffic while capturing and engaging new business. Working with Caroline is straightforward and easy. I highly recommend!

Laura Hann
August 15, 2022

I can't speak highly enough of Caroline and her work. Caroline has revamped my old website for my psychology practice and has made it amazing. She was very easy to work with, she replied very promptly to all emails and checked with me constantly about the changes she was making. I am recommending her to everyone I know!

Georgia Mansur
July 20, 2022

I have really enjoyed working with Caroline at Goldenweb on the design of my new website. She has been very patient with me and assisted with many of the things I find tedious and time consuming for those of us less tech savvy. She has been persistent with deadlines and reminding me when things needed to be addressed. I have felt I was in good hands and she knew what she was doing at each step of the way. I highly recommend her services to those wishing to find a great new website designer (and she is also very nice~ bonus!) G. Mansur

Kylie Hanley
July 17, 2022

Caroline was very helpful in assisting a first timer to create a website, and continues to work her magic behind the scenes so I can concentrate on the things I am better at. I recommend her services.

Joanne Thorburn
July 11, 2022

Caroline is patient, attentive to client needs and requirements and a creative genius. She is thorough and listens to clients along with being willing to work with feedback to make necessary changes as required. She has a wealth of experience in this field and is efficient at finding practical solutions. Goldenweb provides a comprehensive service and the end results are well worth it! We love our new website, thank you Caroline and Goldenweb- highly recommend!

Garry Richards
October 13, 2021

I came to Caroline with a website which had a host of technical and functional issues. She managed to rectify every problem I had in rapid time for just a small percentage of the cost and complication I had been quoted by every other web developer. Would happily recommend her for all your technical and aesthetic website needs.

May 14, 2021

Caroline has the great ability to quickly scope the needs for your website build/update, then offer ideas, budget options and implement them with minimum fuss. I found she was very fast to get back to me. I wouldn't hesitate to recommend Golden Web to anyone wanting a new website or a refurbishment as I did.

Cassandra W
February 18, 2021

I came to Caroline with an absolute mess of a website that had been put together by a couple of guys that clearly had no idea of what they were doing. Within 24 hours Caroline had done her magic on it and turned it into a professional, aesthetically pleasing, smoothly functioning site I'd been hoping for. She literally saved me. I highly recommend GoldenWeb.

Lachlan McDonald
February 15, 2021

I used Caroline's services to help rebuild my small business website onto Wordpress, and to then help me with improving SEO. The site she has built looks and works fantastically, and I am already seeing the benefits in terms of increasing traffic. She has a very comprehensive approach, and spends a lot of time to think through all the angles. I get a very quick response from her whenever I need to make changes. I couldn't recommend her any more highly.

Kirsty Hildebrandt
November 6, 2020

Very flexible and helpful service.

Hailey Martin
October 5, 2020

I honestly can’t recommend Caroline at GoldenWeb highly enough! Our old website was dated, clunky and in need of a complete overhaul. The new website Caroline created is clean, modern and user friendly and we couldn't be happier with the results and ongoing service/support she has provided.

May 27, 2020

As a newbie to website design, GoldenWeb provided an efficient, seemless and affordable service. The communication throughout was excellent. Thoroughly recommend.

Lucas G
May 18, 2020

After several bad experiences with other digital marketers, we are so happy to have found Caroline. We're experiencing fantastic results already in such a short time. Long term customers for sure.

Philip James
May 15, 2020

Fast professional service. Great advice and commitment to produce the best website for my business!

Sarah Kuhle
May 15, 2020

The small NFP I help manage engaged GoldenWeb to take over the management of our existing website. It required a lot of updating, new domain hosting, and a complete overhaul of our mailing system. We are so much happier with the new management GoldenWeb provides. They are very quick to action the updates we request and also provided guidance on how best to format the page overall. It has been a relief knowing our site is now being properly managed.

The brutal truth is, in 2023 people expect you to be online, and if you’re not, you don’t look professional. Your potential customers and clients will trust your organisation less, and your competitors more.  Even if you don’t sell physical products, your website is your biggest marketing asset. It should position your brand as trustworthy and professional. 

Almost everyone researches online – from holiday destinations, to kids’ activity classes, to electricians. When was the last time you looked up a paper Yellow Pages to find a company?

You don’t have to have a fancy new website that costs you an arm and a leg. It doesn’t have to have all the features when you first start out. But you do need a website, or you will be left behind. A website is your most important marketing tool and will more than repay a small investment. You can see my packages below for a rough idea of costs.

Often, small business owners know they need a website, and they decide to give it a go themselves, using a website builder such as Wix or Squarespace. This can be a great first start, and sometimes it’s all you need, at least as a first step or until your business grows. You can even use platforms such as Shopify if you are planning to run an online store. 

Keep in mind that that with these sorts of web builders, you pay monthly and your website is tied to that builder. You can’t ever move it – it’s like leasing rather than owning. They are also often a little limited in terms of their functionality and flexibility.

A good web developer will take the time to get to learn about your business, your target audience, your goals and what you need your website to achieve. They will build a beautiful new website that not only looks good (including on mobile devices), but will bring more traffic to your site and covert your visitors into clients.

You might get someone you know (let’s face it, it seems like everyone knows someone who dabbles in websites) to do you up a cheap WordPress site. You might even have a bash at it yourself if you’re a little more technically minded.

Since I’ve begun freelancing, I get constant questions about websites that were built by mates of mates. These websites are now damaging liabilities.  See Website Rescue for more info. Likewise with outsourcing to cheap companies on Fiverr or Upwork. Of course there are some good designers on those sites, but there are also a lot who produce very substandard work to unsuspecting customers. Just ask me for my horror stories.

Social media is a great first step –I encourage you to keep it up!  (though please make sure you know how to respond to bad reviews!) 

The thing about social media is that you’re renting someone else’s space. Facebook makes platform changes all the time – leaving you scrambling to catch up. Are you advertising on TikTok yet?!

You need to be 100% in control of your online presence. Only owning your own website can provide that certainty. A website will complement your social media efforts and give your brand more credibility.

That’s fine too. See Care Plans for an inexpensive option for keeping your website up and running smoothly.

Website Packages

GoldenWeb websites start at $4400, depending on the functionality you need. The base price features include:

  • 5-7 content pages, including a contact form
  • Best practice SEO foundations to get you found by search engines
  • Google Analytics integration
  • Social media integration
  • Connection to mailing lists if required
  • Blog if required
  • A beautiful modern website design that converts
  • Post-launch training if you plan to manage your website yourself in the future; otherwise you can sign up to an optional ongoing care plan

Other options can include professional SEO copywriting, videography, photography or more complex features such as a membership website or elearning capabilities. I can also help you register your custom domain, set up and/or migrate your email, and organise web hosting for you. Contact me to discuss your project and to get a more accurate quote.